RICHMOND, Va. (WRIC) – The Virginia Employment Commission’s online jobless claims system has been down since November 8 and is expected to return on Monday. The system was not back on Monday or Tuesday and now Labor Secretary Megan Healy says it will be back on Wednesday.
The closure was planned to allow the implementation of a more modernized unemployment claims system.
In the meantime, VEC spokeswoman Joyce Fogg said people can file complaints over the phone. Anyone perceiving unemployment can call 800-897-5630 to make their weekly request. Fogg said the ability to file online will be reinstated, “very soon”.
The phone number is now also listed on the VEC website in a banner at the top of the page. People should make sure they have their PIN handy when they apply.
The VEC will process payments for customers who submitted their weekly request by 2 p.m. on November 8. Those who missed the certification deadline may face delays, which can be resolved once the modernized system goes live, according to Healy.
Other parts of the VEC website, including the call and job assistance functions, remain available and usable.
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