RICHMOND, Va. (WRIC) – The Virginia Employment Commission’s online jobless claims system has been down since November 8 and is expected to return on Monday.
However, the system was not back on Monday or Tuesday. Now Labor Secretary Megan Healy says he’ll be back on Wednesday.
In the meantime, VEC spokeswoman Joyce Fogg said people can file complaints over the phone. Anyone who perceives unemployment can call 800-897-5630 to file their weekly claim. Fogg said the ability to file online will be reinstated, “very soon”.
As of Tuesday evening, the phone number is now also listed on the VEC website in a banner at the top of the page. People should make sure they have their PIN handy when they apply.
The closure was planned to allow the establishment of a more modernized unemployment system.
Those who missed the November 8 certification deadline to file their weekly application may face payment delays, which can be resolved once the modernized system goes live, according to Healy.
Other functions of VEC, including calling and job assistance functions, were not interrupted by the shutdown, according to the agency.