PIP: DWP Confirms Deployment of New Online System in Spring 2021 – Impact for Applicants | Personal Finances | Finance



The PIP is likely to contribute to some of the costs associated with a person’s condition, and the payment is tax free. However, for those claiming PIP, the process can be more complex than it might be necessary. Currently, people can claim either over the phone or text only, calling the DWP.

But there have been calls for the DWP to provide an online service to help applicants access the payments they need.

Progress, however, has been made in putting this in place, and the government has released an important update.

Justin Tomlinson, Minister of State at the Department for Work and Pensions, commented on the issue.

He said, “We are committed to providing a digital channel – ‘PIP Apply’ – to expand applicants’ choices on how to reapply for PIP.

READ MORE: PIP applicants could benefit from a reduction in council tax – eligibility rules

However, it should be noted that the digital service that will be rolled out by the government is an optional feature.

This means that the telephone service and the paper form will remain available for those who cannot or prefer not to use the online service.

Mr Tomlinson was responding to a written question from Bell Ribeiro-Addy, Labor MP for Streatham.

The issue of applying for PIP online is not new and has already been raised.

The COVID-19 pandemic has created hardship for many people, and an online service is seen as a potential solution to the problem.

Responding to a similar question posed in September 2020, Mr Tomlinson said the government was expanding the service and aiming to have it in place by the end of the year.

It is estimated that around five million claims have been made for the PIP since the payment was first introduced.

As of April 2020, 2.5 million people were eligible for the PIP.

The payment is divided into two levels, and what a person will receive depends on how their condition affects them.

The daily living element of PIP is intended to help those who need help with their day to day living, and the weekly rate is set at £ 59.70 and £ 89.15.

Alternatively, the mobility portion of the PIP has a weekly rate of £ 23.60 or £ 62.25.

It is available to those who need help getting around, as well as getting around.



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