Kaveri online system affected by software and hardware issues

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This resulted in frequent technical problems in secondary registrars; registration of properties in the relevant state

Over the past two months, property registration in the state has been hit frequently as technical issues have resulted in closings. Although closures have been reported at various deputy registrar offices across the state, which alarmed revenue officials, it is the frequent statewide closures that have delayed the registration process. .

What is suffering from the online Kaveri system, which has already been touted as the success of the government’s IT initiative in the land registration system, and has also received national recognition? The Department of Stamps and Registration is grappling with many problems of a technical nature.

The KAVERI 1 online system is based on Visual Basic (VB) on the Windows XP platform which is now obsolete. It does not have any technical support from Microsoft. An urgent requirement is the development of a centralized web system from the current individual application. “The upgrade must be on a war footing. Otherwise the registration will collapse one day, ”said a senior official. “What’s going on right now is a fire-fighting drill after every shutdown.”

Cumbersome business

The official, who is aware of the developments, said it has become very difficult to manage day-to-day business in 282 locations where recordings take place in the state. The C-DAC technical people authorized to deal with issues are neither in the office of the Inspector General of Registrations and Commissioner of Stamps, nor in any of these locations. “Each time, the problem is reported to the C-DAC office in Pune where the remote technical support comes from,” he said.

KAVERI 1, developed in 2003, is maintained by the Pune-based C-DAC. He has won several awards for the IT initiative in the public space.

Meanwhile, an effort to develop KAVERI 2 since 2013 by C-DAC has not yielded results. The department and C-DAC have entered into an agreement for the development of KAVERI 2 and are maintaining it for five years at a cost of around 5 crore. It was to be completed in less than a year. However, for various reasons, work on KAVERI 2 did not start and the project was suspended. We learn that the C-DAC has already dissolved the team due to delays.

In early 2020, C-DAC told the government it wanted to pull out of the Kaveri project by December 2020, but continued later until another supplier was identified.

It is not the software alone that plagues the system since the ministry which brings a huge part of the revenue to the Treasury in the form of registration revenue relies on very old hardware and electrical back-up systems. Karvy Data Management Services, which purchased HCL Infosystem which maintained the hardware in 2018, failed to maintain hardware at required levels or deliver consumables to the 282 sub-registrar offices.

“The net result is that the UPS and battery systems are in an unrepairable state and the recording is affected during a power outage. The unexpected power failure also results in data loss, ”said an officer. In addition, we learn that Karvy has made a new proposal at a maintenance cost 56% higher, ”said the manager, adding that it had not yet been accepted.

An internal government communication seen by The Hindu shows that a combination of old hardware and inadequate backup power creates bad sectors every time there is a crash, and it takes several days for service to restore critical data.

Thanks to CSG

After its experience with C-DAC did not go very well, the state government decided to develop KAVERI 2 through the Center for Smart Governance (CSG).

While the NIC was also taken into account, the CSG was identified as land is a state subject and the development of a state level module would be preferable by the CSG. The KAVERI 2 upgrade is expected to roll out this year and C-DAC is confident to continue with the maintenance assistance system until CSG takes over.

The CSG will not only develop the improved KAVERI 2, but also the development of an integrated land management system, which will be completed in two years.


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