Karnataka introduces new online system for referral of patients to tertiary healthcare facilities


According to a circular issued by the Karnataka Department of Health and Family Welfare, the referral of patients from primary health care centers to higher facilities for secondary and tertiary treatment should shift to an online platform. from June 1. Currently, the process used for orientation involves manually filling out a form.

“The old process would eat into doctors’ time and also cause inconvenience to patients. However, with the new Online Referral System (ORS), the process will become hassle-free and also avoid fraud. implemented under the Ayushman Bharat-Arogya Karnataka (AB-ArK) programme,” the state health department said.

The department has planned a gradual implementation of the new ORS to avoid inconveniencing patients. “The new platform will be rolled out in May and public health facilities will need to use the platform and get familiar with it, but offline referrals will also be allowed if there are any issues in the process. After June 1, however, manual referrals would no longer be accepted,” the department advised.

Therefore, doctors and state health department personnel were asked to undergo training by May 15.


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