Gourmet Glatt Boosts Online Revenue by 45% with Self Point

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Gourmet Glatt Boosts Online Revenue by 45% with Self Point

“Gourmet Glatt is successful because we go beyond just providing a digital store, we actually learn the buying behaviors of every shopper, both in store and online,” said Michael J Haaf, CEO of Self Point.

Self Point, the leading digital commerce partner for supermarkets and specialty food retailers, today announces year-over-year revenue growth for Gourmet Glatt’s store in Cedarhurst, New York. Gourmet Glatt is an upscale kosher food market with additional locations in Brooklyn and Lakewood, New Jersey.

“We have loyal customers because we are continuously focused on a superior shopping experience,” said Moshe Ratner, CEO of Gourmet Glatt. “Self Point helped us launch our digital storefront in 2015. Upgrading the technology takes a tremendous amount of effort, but Self Point has guided us every step of the way, ensuring a smooth transition and training for our members. our team. Our flagship store in Cedarhurst has significantly increased sales by 45% over last year in 2017, and we are on track to do even better in 2018. Partnering with Self Point allows us to focus on our customers while they manage the technology for our mobile and online. stores. “

Self Point’s e-commerce solution has been integrated with Gourmet Glatt’s point of sale system, business processes and reporting infrastructure. Technology speeds up and simplifies implementation by creating product catalogs and store maps directly from online and in-store transactions.

The results:

  • Gourmet Glatt Cedarhurst regularly sees up to 15% of its business online
  • They regularly see average order values ​​over $ 200 and return customer conversion rates of 50-60%.
  • The Brooklyn and Lakewood locations were launched shortly after Cedarhurst and are enjoying similar success

Self Point’s technology extends Gourmet Glatt’s competitive advantage by making shopping convenient and more personalized. Plus, Self Point makes it easy to create shopping lists from previous orders with just one click. These lists can be created and edited from home or mobile devices seamlessly. All rich data is captured to continuously deepen the relationship with the buyer.

“Gourmet Glatt is successful because we go beyond just providing a digital store, we actually learn the buying behaviors of every shopper, both in store and online,” said Michael J Haaf, CEO of Self Point. “We allow targeted offers to be delivered as push notifications, emails or special messages on the Gourmet Glatt homepage. Additionally, Gourmet Glatt was one of the first grocers to adopt Self Point’s Picking app, which speeds up the collection and packaging of online orders.

For a free consultation, please call (888) 300-9298 or email sales (at) self-point.com.

About Self Point

Self Point is the leading digital transformation partner for supermarkets, specialty food retailers and consumer packaged brands. As an agent of change for the industry, the Self Point team supports the transition of food retailers to online, mobile and social media marketplaces while improving customer experience and loyalty. The Self Point Technology Suite integrates point-of-sale and retail catalogs into a personalized, mobile-focused branded e-commerce experience in days. Self Point extends the competitive advantage of grocers by making shopping easy, convenient and more personalized, increasing customer satisfaction and revenue. Founded in 2012, Self Point has a growing customer base including Unilever Israel, Associated Supermarkets, Piggly Wiggly and more. Visit http://www.Self-Point.com to learn more.

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