Apple unveils online training to bridge IT skills gap around managing Apple devices – TechCrunch


As with many skilled occupations these days, there is a gap between demand and supply when it comes to IT professionals. As more and more people turn to Apple devices at work, whether computers, phones or tablets, the need for people who can repair and manage these devices has increased.

While we may find ourselves in an economic downturn right now, that doesn’t really change the math when it comes to the IT skills gap we’re seeing, a gap that’s expected to persist through the end of the decade.

To address this issue, Apple announced that it has updated its certification and training for IT professionals and management who work with Apple products. This includes two specific courses added online: Apple Device Support and Apple Deployment and Management.

“Training has been completely redesigned and moved to an online, self-paced format. Users can further demonstrate their skills with two new exams and earn certification from Apple,” the company said.

Susan Prescott, Apple’s vice president of corporate marketing and education, said the company is simply responding to the demand it’s seeing in the market with these updated offerings, while giving people the opportunity to train in a practical way for well-paid jobs. “Apple Career Training helps anyone interested in technology – whether changing careers or upgrading their skills – to pursue well-paying IT jobs with certifications that will stand out to potential employers.”

Sample Apple Certification course on setting up an iPhone or iPad.

Picture credits: Apple

She says that by moving the programs online, it opens them up to a much wider group of people to enjoy. “We believe deeply in inclusion in technology, so new courses are self-paced and available for free, and we’re working to ensure the ability to pay isn’t a barrier to earning Apple certification,” she said in a statement.

The courses are meant to build on each other, so you start with the more basic Apple Device Support course, and once you’re done, you can move on to the Apple Deployment Management program.

Classes are $149 each and are available online starting today at


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